Online Support: 1.888.262.7337 | Comor Kitsilano: 604.736.7547 | Comor Whistler: 604.938.8898

Call Locations for In-Store Availability - 
 


FAQ's

How do I make a purchase through comorsports.com?

1. Add items to your cart

To add items to your shopping cart, simply click on the item you want and it will take you to the product page. Select your preferred size and color. If the item is available to purchase online, the “add to cart” button will be available.

2. Checkout

When you have added all your items to your cart, you can then check out. You will be asked to fill out your billing, shipping and payment information. This is also where you can write comments if you have specific instructions for you order.

Important:When filling out the billing address, make sure that address matches the billing address for the credit card you use. (Mismatched billing information may cause your order to be declined.)

4. Wait with anticipation!

Once your order has been placed it will be picked and packed within 24 hours. Ground shipping takes between 2-8 business days to ship. Express shipping takes 1-4 business days.

 If I don't see the product I'm looking for online, does that mean you don't have it?

Not necessarily. Comor Sports has 3 store locations and tons of products. If you don't see what you are looking for online, but want to check if we have it, give our Customer Help Line a call toll free at 1-888-262-7337.

 

If I purchase something online, does it have a warranty?

Yes. All products sold through comorsports.com are covered by a manufacturer’s warranty, which is valid with proof of purchase (so keep your receipt!). Each product is different though so it is important that you check with the product/brand specifications.

 

Does Comor Sports do service and repairs?

Yes. Our locations have tech-shop service. You can bring you in your skis or snowboard for a wax or sharpen and even some minor repairs. (Call stores ahead for turnaround times).

 

Can I return a product that I purchased online?

Yes. Online products can be returned within 30 of the shipping date. See our Return Policy for more details.

 

Didn't find the answer you were looking for?

Give us a call on our Customer Service Line toll free at 1-888-262-7337 or email support@comorsports.com We would be happy to answer any of your questions.


 

Comor – Go Play Outside in Canada Since 1973